Ideas, insights, and opinions
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In a new opinion piece for Transform magazine, Koto's Carolyn Rush Crouse explores why smart home marketing still hasn't caught up with the way people actually live.

Smart home brands are still marketing to people who have already decided to buy. Most campaigns focus on features, connectivity, and convenience. They explain what the technology does, but rarely why it deserves a place in people's homes.
In reality, smart home devices quickly become part of everyday life. They shape routines, fit around family life, and sometimes even become part of the household. People build trust in them over time, but few brands reflect that experience in the way they market their products.
Rush Crouse argues it's time to change the conversation. Instead of listing features, smart home brands should paint a picture of the life their products help create. Companies like Ring and Google Nest are beginning to move in that direction, focusing less on the technology itself and more on what it helps people feel, whether that's peace of mind, feeling closer to family, or simply making everyday life a little easier.
Los Angeles