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Amazon asked Koto to bring order to one of the world’s most complex brand systems. Over 18 months we refreshed the master brand and 50+ sub-brands, creating clarity at global scale.

Everyone knows the smile. Fewer see the maze behind it. As Amazon grew across groceries, entertainment, cloud, healthcare, and smart tech, its brand splintered into dozens of styles, teams, and markets. The brief to Koto was simple to say and hard to do: unify the experience without losing what people already love.
We started with the truths that carry recognition. The smile is subtly warmer, the logo system is structured for consistency, and Ember Modern delivers legibility with personality. A broader, brighter palette flexes across platforms, languages, and regions. Around these assets sits a modern architecture that connects the master brand to more than 50 sub-brands, so Prime, Alexa, One Medical, and others feel like parts of the same family.
This was not a stunt, it was a rollout. You can see it on delivery vans, uniforms, packaging, digital interfaces, even Formula 1 liveries. The philosophy is radical coherence: update with care, scale with clarity, and keep character intact. The result is a system that moves at Amazon speed and makes billions of small moments feel more consistently Amazon.
Want the full story, from the design decisions to the global implementation playbook, and what it means for your own multi-brand architecture? Read the article.
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